Billing & Payment

Utility customers are billed on a quarterly basis. Sewer charges are fixed, while water charges contain a fixed component, as well as a usage component based on a water meter reading.

Any utility account remaining unpaid after the due date will incur an interest charge of 1.5 per cent, which is added to the outstanding amount.

Email Notification
You can receive your water and sewer bill by email. To sign up for this service, click here.

You may also call 849-5778 or visit Town Hall and provide your name, civic address and account number.

Payment Options
The town offers several options for convenient payment of water and sewer bills.

Announcing …The Easiest Way to Pay Your Bill
Convenient and secure Utility Bill Payments, on time, everytime:
Pre-Authorized Debit Plan (PAD)
We are pleased to offer a new service whereby we will accept payments of your sewer and water bills by pre-authorized debits (PAD) withdrawn directly from your bank account.

How to sign up:
Step 1 – Pay the current invoice you have received by your normal method of payment.
Step 2 – Fill in the PAD application form – click here, or you may also pick up a form at Town Hall or call us at 849-5778 to have the form sent to you.
Step 3 – Return your application along with a void cheque or bank form. We will start withdrawing payments for the next quarterly invoices.

Online Banking
The town is set up with all banks to accept payment directly from a customer. You only need to add the town to any companies you are currently paying online. The following is a list of banks with the specific name they are using. Doing a search to add a new payee will locate it. You can also pay via telephone banking with your bank if you do not have online access.

Bank

Company Name

BMO Quispamsis, Town of – Utility
BNS Quispamsis Utilities
CIBC Quispamsis Utilities
Credit Union (Telpay) Quispamsis Utility, Town of
RBC Quispamsis (Town of) – Utility
TD Canada Trust Quispamsis (Town of) Utilities

Mail or payment at Town Hall
You may send cheques to Town Hall or pay at the front counter with cash, cheque, debit or credit card. For more information, please call Town Hall at 849-5778.