Flood recovery information


The Town of Quispamsis is ready to assist flood-affected residents who need help in clearing debris from their properties.

To avoid the health hazards of mildew and mould, you can find tips here.

Water soaked walls and insulation should be removed, and the space and studding allowed to dry thoroughly. Walls constructed of gyproc, plaster or wood will dry out in time but insulation in these walls is no longer effective. As insulation becomes water soaked the weight causes it to settle and compact at the bottom, leaving a large portion of the wall no longer insulated.
It is critical that folks remove porous material from their home as soon as possible. This will help mitigate the development of potential health hazards.
The second priority is the removal of white items, such as fridges, deep freezes and stoves.
For any questions related to proper disposal of flood-damaged items, please contact the Department of Environment and Local Government at 506-658-2558.

There will be two days of curbside collection, specifically for flood-damaged material. The Town has contracted Fero to collect on Thursday, May 17 and again on Thursday, May 24.
No flood-related materials should be placed in the regular garbage stream. Sandbags will NOT be collected as part of this service.
Three dumpsters have been placed on Gondola Point Road to assist residents with clean up. The dumpsters are located at the following civic addresses:

509 Gondola Point Road
565 Gondola Point Road
623 Gondola Point Road

Sandbags may NOT be placed in the dumpsters due to their weight. Sandbags may not be emptied into any watercourse or wetland, or within 30 metres of any watercourse or regulated wetland.
More information on sandbag collection will be provided next week. At this stage, the removal of sandbags is not a critical issue from a public health perspective.

Residents who need assistance in cleaning debris from their property – and people who are willing to assist with the cleanup – are asked to register with the Town of Quispamsis by phone 849-5778 or by email at quispamsis@quispamsis.ca. Residents should include their name, address and phone number and the type of debris they need help in moving.
People should continue to exercise caution when near the river.

Anyone needing to apply for Disaster Financial Assistance program funding can call 1-888-298-8555 or register online here.

Private water supplies may also be affected by chemicals such as furnace oil, gasoline or agricultural chemicals. If residents believe their well has been contaminated by such chemicals, they should not use the water, even if it has been boiled.

The provincial government is providing free testing for water from private wells that have been directly affected by recent flooding. Beginning May 17, water sampling kits will be available at Service New Brunswick Centres for owners of private wells. Residents must wait 10 days after water has receded from the well area before beginning the chlorination and sampling process.

If residents find sewage has backed up into their home, they should wear rubber boots and waterproof gloves if in contact with water and during cleanup. They should wash their hands with warm water and soap after removing the rubber gloves.
Residents who rely on well water should be aware that private water supplies contaminated by flooding should not be used while the wellhead is flooded. Once flood waters have receded, the well should be disinfected and water quality should be tested prior to use.

There will be more to the recovery process than rebuilding and fixing homes and businesses. The thought of the task ahead may cause stress and anxiety. This is normal.
People react in different ways to stressful events. It is important for residents experiencing stress to talk about their feelings of sorrow, anger, and other strong emotions.
If in crisis, there are several 24-hour emergency numbers that are available to help, including CHIMO helpline (1-800-667-5005); Tele-Care (811); and Kids Help Phone (1-800-668-6868).

Returning home after a flood:
As families begin to clean up after a flood, there may be hidden electrical hazards. This is not a do-it-yourself project so do not attempt any electrical repairs or connection of temporary supplies yourself. Before beginning, have a qualified electrician check the wiring, assess other damages and proceed with repair work. Extreme precautions must be observed to protect the health and safety of you and you family when returning home to a flood damaged area.

Turn off the Electricity:
Electricity and water don’t mix. Turn the power off at your home! Floodwater can turn a house into a live wire. Before entering a flooded building or before any equipment is tested or worked on, all power should be disconnected. If the main switch was left in the “on” position, contact your Local Electric Utility to ensure power to the building is off before attempting to access the electrical panel. Even if the power company has turned off electricity to the area, you must still make certain your home’s power supply is disconnected. Power could be restored to the area and to your property before the wiring is properly inspected. You don’t want the power company to turn it on without warning while it is being worked on it.

No part of a flooded installation can be assumed to be safe. Never cross damp floors to shut off the electrical power at the main switch. Even if your basement did not suffer water damage, the interior structure may be soaked and can still be a good conductor of electricity. Do not enter flooded basements or buildings that may contain energized electrical wiring or electrical appliances or when water covers outlets, extension cords or powerbars as flood water could be energized.

Safety tips for cleaning up damp or wet locations:
To help reduce the risks associated with using electrical appliances in wet locations, use a ground fault circuit interrupter (GFCI) to help prevent shocks. These devices are inexpensive and can help protect you when operating appliances such as dry/wet vacuum or other equipment.
In many cases the water has been contaminated with soil, debris, chemicals, sewage, oil, or other substances. Reduced performance of electrical equipment and wiring and the integrity of electrical insulations due to contamination by moisture and pollutants may lead to fire and shock hazards. Even with professional cleaning and drying, sediments and toxins are difficult to remove. Remember, water and electricity don’t mix.

Important numbers and web sites for flood-related services:
  For residents, small business and not-for-profit organizations to register damages with NB EMO Damage Reporting Line at 1-888-298-8555 or register online at www.snb.ca/emo.
  Red Cross 1-800-863-6582 and chose option 5, to register to get assistance for emergency lodging and other essentials.
  Tele-Care 811 for health care services.
Links to websites:

  The Reception Centre at True Life Church is now closed.

Protect yourself after the flood:


  The Kennebecasis Valley Fire Department may provide assistance to residents needing help removing water from their basement. Property owners are urged to secure their own means of pumping out their basement before calling the KVFD.

Should you require assistance with a flooded basement, please call 848-6601. The Fire Department asks for your patience in advance during this period of increased call volume.

The Fire Department may remove water from your home under the following conditions: 

·        The water has receded below the flood level and it is safe to do so.

·        There is no risk of electrical shock and power has been isolate.

·        There are no contaminants in the water, such as oil, hydrocarbons, or raw sewage.  

   The Fire Department shall remove as much water as possible with the equipment it has.  The Department may not be able to remove all the water from your home.    

   Culligan Water, located at 5 Elliot Road in Quispamsis, will provide free 18.9-litre jugs to folks. A $10 refundable deposit must be placed on each bottle. Flood-affected residents can also refill empty bottles free of charge.

  They also have a limited number of hand pumps available on a temporary basis.

  Culligan is open weekdays from 8 am to 4:30 pm. Please bring photo ID.


If your home has been impacted by the flood, click the link for information you need to know about your well water: